Delete your account and data
For the Bingoku app, by Raghav Sharma
If you only want to stop playing
Uninstall the app. That removes everything stored on your phone. If you never signed in, there is nothing else to delete: a guest account holds no name or email, only a random ID.
To delete a signed-in account
- Email tilakddsharma@gmail.com with the subject Delete my Bingoku account.
- Send it from the email address of the Google account you signed in with, or tell us your Bingoku username so we can match it.
- We will reply to confirm, and carry out the deletion within 30 days. You don't need to give a reason.
What gets deleted
- Your sign-in account, including the name, email address and photo address we received from Google.
- Your profile, including your username (which is then free for someone else to use), and any age range or gender you gave.
- The cloud backup of your sparks, unlocked books, cleared levels and check-in position.
- Your daily results and season standing, which are deleted or anonymised so they no longer show your username.
What we may keep
- Records of purchases, which Google Play holds under its own terms, and which we may need to keep for tax and accounting.
- Anonymous crash and usage reports that cannot be linked back to you.
- Anything the law requires us to keep.
Before you ask
Deleting an account cannot be undone. Your sparks and any books you unlocked are lost with it, and purchases of sparks are not refunded because the account is deleted. If you want only a refund, see the terms.
Questions
See the privacy policy, or write to us at the address above.